Here at Robinson's Dry Cleaner Laundry and Alterations, we have spent many years growing our business and developing relationships with our customers and the community. We have also been developing our business philosophy, and we have come to realize that our relationship with our customers and our reputation in Santa Barbara is the single most important factor in our success. With this in mind, every aspect of our business is geared towards building on these assets.
Honesty is at the core of our business – both in terms of our dealings with customers and in managing expectations. We won’t tell you that we can remove a stain or clean a garment safely unless we are confident that we can. We have no interest in misleading a customer for one time business; we would much rather build a trusting relationship with you so you can feel secure bringing your clothing to us in the future. In the same vein, your clothing will be ready to be returned to you when we tell you it will be. If it is at all within our control, we do not miss deadlines.
We are a family-owned business, and we value the relationships we’ve built with our customers over the years. We are also proud that so many of our customers trust us enough to keep coming back, month after month and year after year. We hope that you will give us a chance to prove that we are the kind of business you can trust with your family’s possessions, and that we will have the opportunity to build a relationship with you over the coming years.